Privacy Policy

Introduction

Golf Depot ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our website, you agree to this policy.

Information We Collect

We collect information you provide directly to us when you:

• Place an order (name, shipping address, email, phone number, payment information)
• Submit a trade-in or contact form (name, email, phone, descriptions of clubs)
• Contact us by email or text

We also automatically collect certain information when you visit our site, including your IP address, browser type, pages visited, and time spent on the site. This is standard practice for all websites and is handled by Shopify's analytics infrastructure.

Payment Information

We do not store, process, or have access to your full payment card information. All payment processing is handled by Shopify's secure payment infrastructure and our payment processor (Stripe or Shopify Payments). Your card data is encrypted and handled according to PCI-DSS standards.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order, trade-in, or inquiry
• Send order confirmations and shipping notifications
• Improve our website and product listings
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies and Tracking

Our website uses cookies to support essential site functionality (such as the shopping cart), analytics (to understand how visitors use our site), and to remember your preferences. You can disable cookies in your browser settings, though this may affect site functionality.

We may use third-party analytics tools such as Google Analytics to understand traffic patterns. These tools collect anonymized data and are subject to their own privacy policies.

Data Retention

We retain order and customer data for as long as necessary to fulfill our legal and business obligations, including tax records and dispute resolution. You may request deletion of your personal data (subject to legal retention requirements) by contacting us at info@golfdepotus.com.

California Privacy Rights (CCPA)

If you are a California resident, you have the right to request information about the personal data we have collected about you, request deletion of that data, and opt out of any sale of personal information. We do not sell personal information. To exercise your rights, contact us at info@golfdepotus.com.

Third-Party Services

Our website is built on Shopify, which powers our storefront, checkout, and payments. Shopify's privacy policy governs their handling of data. We may also use services such as UPS, USPS, and email providers to fulfill orders and communicate with customers. These providers receive only the information necessary to perform their services.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Our site uses SSL/TLS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children under the age of 13 and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes are posted constitutes your acceptance of the revised policy.

Contact

For privacy-related questions or requests, contact us at info@golfdepotus.com or text (408) 800-9547.